FAQs


Capital Postal Courier Service

General Questions

Capital Postal Courier Service

What hours are your store open?

Our Long Beach, California location is open from 9:30 AM until 6:00 PM on Mondays to Fridays. We are closed on Saturdays and Sundays.

What can I ship?

Capital Postal & Mailbox Service has connections with all of the major shipping companies, which means we can help you ship just about anything to any place in the world. From jewelry to cars, we can help you find a quote from the best shipping and freight companies around the world.

Do you offer printing services?

Yes, we have large copy and printing machines ready for use at any time! We can print in black and white or in color with a variety of paper choices we well. We can also help you print your shipping labels if you forget them or don’t have access to a printer of your own.

Do you sell boxes/tape/packing materials?

Yes – at Capital Postal, we have a large range of shipping materials, including everything you would need to prepare a shipment. We have boxes, bubble mailers, tape, bubble wrap, packing peanuts, mailing tubes, tape guns, customizable boxes, and more.

Can you print shipping labels?

Yes we can! We have services at Capital Postal to help with any printing needs, including label printing. If you forget a label or can’t print one at home, we can help you out with that, no problem. Just bring the item you’d like to send and we can help with the rest.

Domestic Shipping

Capital Postal Courier Service

Is there anything I can’t ship?

Unfortunately, there are a few things that are restricted for shipping due to safety and security. Some of these items may include acids, aerosols, batteries, lighters, frozen food items, gases, medical supplies, and other potentially hazardous materials. If you have any questions on a specific item, give us a call at 562.337.8284 and we can talk through the process you may need to take to send your package.

How much will my shipment cost?

Depending on which shipping provider you select, the weight of your item, the size of the package, and the speed you choose, there are a number of factors that could influence the price of your shipment. The average price could range from anywhere between $5-$50 depending on your package.

How does freight shipping work?

At Capital Postal, we’ll work with you to determine the best rates for your freight shipment, get you a quote from a trustworthy industry partner, schedule a pickup, and get your shipment underway. Freight shipping doesn’t have to be as mind-boggling as you might think it is; let the professionals help you out! Whether you’re shipping a large piece of furniture, a car, or something else, we can help you pick out the best freight shipping option.

How should I pack my shipment?

Every package must be packed a little differently depending on its contents. Most of the time, it is a good bet to include some form of protection for your item such as bubble wrap, packing peanuts, or packing paper. Make sure that you fold in the small flaps on the box first, then fold over the long sides, taping them down flat longways and then shortways to ensure a secure seal. If you need any help with packing, we can help with that, too! We offer packing services for any type of shipment, big or small.

International Shipping

Capital Postal Courier Service

What documents do I need to include with my international shipment?

International shipments can seem difficult, but with our expert knowledge, they don’t have to be. Depending on what you are sending and to which country, you may need to include different documentation. Stop into Capital Postal & Mailbox Service, and we can help you figure it out.

Do I need an export license for my shipment?

If your item has an Export Control Classification Number (ECCN), created by the U.S. Department of Commerce’s Bureau of Industry and Security, you can use it to find out where to and when you may need an export license. There may be other reasons a shipment might require an export license, but they may be decided on a case-by-case basis.

How can I tell if my package is held up in international customs?

Typically, you can check the status of your shipment by checking the tracking number. If your package hasn’t been updated in a while, it may be held up somewhere such as customs. If your shipment is delayed, you can file a claim or contact the shipping provider you used to send the package.

Other Questions

Capital Postal Courier Service

I see you have notary services. What can I use those for?

Notary services can be used to verify a number of legal documents, including adoption papers, passports for people under 16 years of age, wills, prenuptial agreements, vehicle title applications, powers of attorney, handgun permits, and marriage licenses.

How do your auto registration services work?

We offer auto registration services to any of our customers who need them. We can register just about any vehicle, including cars, boats, RVs, commercial vehicles, motorcycles, and more. We can help with new vehicle registration, title transfers, VIN verification, and more.

Can I trust Capital Postal to hold my packages while I’m away?

At Capital Postal & Mailbox Service, our employees are highly professional and are trained on our stellar customer-first approach always. Our facility is secure and trustworthy, so you can rest assured that your package or mail will be in good hands whether you’re going out of town for a while or use us as a home base.

Have Any More Questions?

Capital Postal Courier Service

Capital Postal & Mailbox Service has customer service at its core, and our team strives to bring that to each and every customer interaction. Our goal is to help people and companies find the right services they need in just one place, streamlining the process. Based in Long Beach, CA, we are now taking our company nationwide with a full franchise. We believe in hard work, perseverance, and fulfilling services.

At Capital Postal, we pride ourselves on high-quality customer satisfaction. With years of customer service and industry experience, Let Capital Postal be your one-stop-shop for packing, shipping, mailing, and more. If you have any questions or concerns, we would love to hear from you! Simply give us a call at 562.337.8284 or info@capitalpostalcourierservice.com. We look forward to hearing from you!

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